KS
Kareeen S

1 reviews | Active since Jul 2017

14 Jun 2022, 12:24

STANDARD USELESS BANK FOR THE PITS

Standard Bank is the most useless bank. My account was blocked noone called me to tell me. To my surprise i could not use the account or transact. I had to call them and to be told it was blocked due to *****. What ***** an amount of R2700 coming into my account what bull****. The person responsible for the block has since not contacted me 5 days later. Went into the branch and they also tried to call him, he does not answer or reply to emails. The customer service is useless as well. Noone helps you. All you get is automated responses emails. I am ready to close my account and throw their stupid card away.

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Replies (6)
Standard Bank
Standard Bank's reply14 Jun 2022, 12:36
Official
Dear Kareeen Singwane,

We have received and reviewed your Hello Peter post. 

Our Customer Resolution Team has logged a formal compliant which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter. 

Regards,

 Standard Bank Help Centre
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KS
Kareeen S's update15 Jun 2022, 10:47
Reviewer Update
Load of lies. In touch where? You will not contact me or help me until you guys want to. Bunch of useless customer service people. All you do is send these automated messages. Days later noone has called me. I will make sure none of my family members use this bank. I will be one to freely hold their hand and make sure they leave this useless bank.
Standard Bank
Standard Bank's reply15 Jun 2022, 12:43
Official
Good day Kareeen Singwane

Our records show that our ***** Resolution Centre has already addressing this matter.
  Please be on the look out for a call from our team.  
 Standard Bank Help Centre
 *** 

Standard Bank
Standard Bank's reply15 Jun 2022, 12:46
Official
Good day Kareeen Singwane

Our records show that our ***** Resolution Centre has already addressing this matter.
  Please be on the look out for a call from our team.  
 Standard Bank Help Centre
 *** 

KS
Kareeen S's update15 Jun 2022, 13:24
Reviewer Update
Haaaa Lies man
Adressed by who when what lies . You guys lie man. I need to close my account with you ASAP as soon as i get my money
Standard Bank
Standard Bank's reply15 Jun 2022, 13:31
Official
Good day Kareeen,

Please see the email send out.

Regards,

Standard Bank Help Centre
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