Item: Standard Bank
Rating: 1
Author: Melusi C

Standard Bank's replyOfficial

28 Jan 2023, 10:52

Hi Melusi

We appreciate you flagging your concerns with us.

Your concerns have been escalated to our management team.

We appreciate your patience and understanding.

Standard Bank Help Centre
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Standard Bank's reply28 Jan 2023, 10:52

Official

Hi Melusi

We appreciate you flagging your concerns with us.

Your concerns have been escalated to our management team.

We appreciate your patience and understanding.

Standard Bank Help Centre
***

MC

Melusi C's updateReviewer Update

30 Jan 2023, 18:51

Now I received a letter saying my home loan is in arrears when I hinted last year that I changed jobs and I now get paid on a different date. I told absa the same thing and they took their money Sunday. My salary is paid in my Standard Bank account but you have not taken your bond money. How is that my problem?

MC

Melusi C's update30 Jan 2023, 18:51

Reviewer Update

Now I received a letter saying my home loan is in arrears when I hinted last year that I changed jobs and I now get paid on a different date. I told absa the same thing and they took their money Sunday. My salary is paid in my Standard Bank account but you have not taken your bond money. How is that my problem?

Standard Bank's replyOfficial

31 Jan 2023, 07:40

Hi Melusi

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.

Please be on the look out for a call from our team.

Kindest regards, Standard Bank Hello Peter Team ***

Standard Bank's reply31 Jan 2023, 07:40

Official

Hi Melusi

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.

Please be on the look out for a call from our team.

Kindest regards, Standard Bank Hello Peter Team ***

Standard Unjustified