1 reviews | Active since May 2022
STANDARD TRUST - WHY ARE YOU IGNORING US?
The service I have had from Standard Trust is absolutely shocking. I cannot make contact with STANDARD TRUST at all. Emails seem to disappear into some black hole. Phoning the numbers supp**** go unanswered - I.e. On hold music playing as soon as numbers are dialled. Danie du Toit, which is supposed to be the Estates Manager has seemingly also transferred his direct line ***) into this big black hole and ignores emails. Ralda Buys ignores the emails sent. Request for call back via email is useless. Emails to Complains gets no reaction, and phoning complaints is useless as the option you might choose does not register and you keep on listening to the options over and over.
Standard Trust - please PHONE me, do not just put a polite answer on this post. I need to SPEAK to Danie du Toit and Ralda Buys, as they are supposed to be the people that was appointed to work this estate.
So I travelled all the way to your office in Hyde Park to finally get to speak to someone.
There must be something technically wrong with your lines. Please check them, as one cannot get through AT ALL. Even complaints line is useless as the option you might choose does not register and you keep on listening to the options over and over.
So I travelled all the way to your office in Hyde Park to finally get to speak to someone.
There must be something technically wrong with your lines. Please check them, as one cannot get through AT ALL. Even complaints line is useless as the option you might choose does not register and you keep on listening to the options over and over.
we apologise for the delay getting back to you.
We will follow up with our team and get back to you.
We appreciate your support and loyalty.
Standard Bank Help Centre
***
we apologise for the delay getting back to you.
We will follow up with our team and get back to you.
We appreciate your support and loyalty.
Standard Bank Help Centre
***