Standard Trust - VERY Poor Service

Hi

In 2018 April my husband passed away. We immediately started the process with Standard Trust to get the estate wrapped up. After 4 years the estate is still not resolved. Im 73 years old and stay on my own with most of my family living overseas. This has been a terrible experience, the estate is straight forward yet Standard Trust cant seem to figure it out. The correspondence has been absolutely poor and it seems that the same email get sent to me just to get me off their backs. i would definitely not recommend Standard Trust to ANYONE!!! its a shame how little sympathy they have with people that are suddenly widowed, there has been absolutely no service let alone support.