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Teboho R
1 reviews | Active since Jun 2013
07 Sept 2023, 10:32
Standard Trust Rosebank is a ***** or what?
I'm very disappointed with standard trust in Rosebank. Since we complete monthly expenses last month and we were promised by Charmaine Mosibi that financial advisor will be in contact with us in regards to investing some of the money in Rethabile Rakauoane Trust.
Evening today we still waiting for financial advisor,no communication from standard trust Rosebank,even when I'm sending emails. There is no reply...
Why is standard bank sitting with our millions and doesn't follow beneficiaries instructions?
Helpful (0)
Replies (6)0
Replies (6)
Standard Bank's replyOfficial
07 Sept 2023, 10:42Hi Teboho
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply07 Sept 2023, 10:42
Official
Hi Teboho
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
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Teboho R's updateReviewer Update
07 Sept 2023, 15:30I'm still waiting for someone to contact me.
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Teboho R's update07 Sept 2023, 15:30
Reviewer Update
I'm still waiting for someone to contact me.
Standard Bank's replyOfficial
07 Sept 2023, 15:37Dear Teboho
Rest assured our team is working around the clock to ensure that your query gets resolved, the team will be in contact with you.
Kindest regards,
Rest assured our team is working around the clock to ensure that your query gets resolved, the team will be in contact with you.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply07 Sept 2023, 15:37
Official
Dear Teboho
Rest assured our team is working around the clock to ensure that your query gets resolved, the team will be in contact with you.
Kindest regards,
Rest assured our team is working around the clock to ensure that your query gets resolved, the team will be in contact with you.
Kindest regards,
Standard Bank Hello Peter Team
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Teboho R's updateReviewer Update
08 Sept 2023, 10:26I've lodged this complaint yesterday around this time. I was promised feedback. I'm surprised relevant department hasn't contacted us till date. Something fishy here. The busy cooking us the story.
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Teboho R's update08 Sept 2023, 10:26
Reviewer Update
I've lodged this complaint yesterday around this time. I was promised feedback. I'm surprised relevant department hasn't contacted us till date. Something fishy here. The busy cooking us the story.
Standard Bank's replyOfficial
08 Sept 2023, 10:37Hi Teboho
We sincerely apologize for the inconvenience caused.
Kindly note that we will follow up on this matter.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
We sincerely apologize for the inconvenience caused.
Kindly note that we will follow up on this matter.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply08 Sept 2023, 10:37
Official
Hi Teboho
We sincerely apologize for the inconvenience caused.
Kindly note that we will follow up on this matter.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
We sincerely apologize for the inconvenience caused.
Kindly note that we will follow up on this matter.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
11 Sept 2023, 11:16Hi Teboho
Thank you for taking our call. Please note that we have sent the email to the officer regarding the financial advisor.
In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Thank you for taking our call. Please note that we have sent the email to the officer regarding the financial advisor.
In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Social Media Team
Standard Bank's reply11 Sept 2023, 11:16
Official
Hi Teboho
Thank you for taking our call. Please note that we have sent the email to the officer regarding the financial advisor.
In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Thank you for taking our call. Please note that we have sent the email to the officer regarding the financial advisor.
In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Social Media Team