LB
LIZEL B

1 reviews | Active since May 2013

16 Aug 2022, 12:02

STANDARD TRUST - POOR SERVICE

Good Afternoon, I have received an e-mail on the 29th of July 2022 from Siyabonga Khosa (Standard Trust) confirming the following:- We are pleased to confirm that we have successfully on-boarded the above estate. The electronic file has been sent to Vikashnie Naidoo. Vikashnie will assign the estate to an Estate’s Officer, who will be in contact with you regarding the administration process. Since this e-mail was forwarded, i have received no feedback yet. This is causing an unnecessary delay in the estate. Your feedback will be highly appreciated. Regards,

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Replies (1)
Standard Bank
Standard Bank's reply16 Aug 2022, 12:12
Official
Dear Lizel Basson, 

Thank you for alerting us to this. We have escalated the matter to the Estate and Trust team so that we can ensure a speedy resolution.

Please be on the look out for a call from our team.

Kindest regards,
Standard Bank Hello Peter Team