1 reviews | Active since Jul 2011
Standard Trust not to be Trusted
Standard Trust has again let us down for the second time. This is now the second time I am lodging a complaint against Standard Trust.
To date we are still waiting to responses from people, ONA said someone will contact my brother or myself today Monday 5 November after she called us last week Friday the 2nd November.
The gentleman dealing with my late mother’s estate resigned and we were not notified in that respect only to find out upon trying to call him. No one has yet been appointed to take over my moms will and estate at standard bank.
Your service is DISGUSTING to say the least. We do not know how to get hold of anybody as calls do not get answered and emails do not get responded to. I am now going to go to get he media as to how you treat heirs of an estate. You are not worth one star in rating .
I will be contacting the newspapers , radio and TV regarding your services so the public can see how Standard Trust treats Heirs.
We have been waiting for an LND Account, reimbur*****ts and Tax answers, the tax we have been waiting for over 8 months.
My brother and I are so irate now as no body bothers to respond to us!!!!!!!!!!!!
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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*** (fax)
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We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
