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Mzwa M
1 reviews | Active since May 2021
18 May 2021, 08:49
Standard Trust Limited / Estates - worst experience ever!
Do not trust them with your estate planning, worst experience ever! I am still battling to get any feedback from them even after escalating the matter to their complaints department (Mbangeni, Carmen) as well as through their social media channels.
The worst thing is - I am still in grieving and this experience just sets you back every-time you need to follow up - with no response at all.
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Standard Bank's replyOfficial
19 May 2021, 00:59 Hello Mzwa
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply19 May 2021, 00:59
Official
Hello Mzwa
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***