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Eileen D
1 reviews | Active since Sept 2021
20 Sept 2021, 14:20
Standard Trust is Appalling!!
Hi - My Father, Mr G.K.Sansbury passed away in October 2019 and had requested that Standard Trust be the executors of his Estate. Unfortunately, his death certificate had the word Married on it, instead of Widowed. It was picked up by the Master's Office in March of this year who told Standard Trust to have the certificate amended. This wording should have been noted in 2019!! To date we do not have an amended certificate.
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Standard Bank's replyOfficial
21 Sept 2021, 01:25 Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
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Standard Bank's reply21 Sept 2021, 01:25
Official
Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***