Standard Trust - DISGUSTING SERVICE LEVELS AND NOW IGNORING US

How a difficult situation gets made a mockery of by Standard Trusts Incompetence.

My father was a loyal Standard Bank customer with many services and products from bonds, credit cards, overdrafts, vehicle finance, numerous business accounts all held with Standard Bank whilst he was alive.

His passing was extremely unexpected, and a very traumatic event for my mother and family as we have always been very close. Upon my fathers passing I offered to assist with the estate and started the process.

For the sake of giving Standard Trust and its employees some level of anonymity and to give them one last chance at finally resolving my fathers estate some 42 months after his passing, please may I ask that someone from the complaints department contact me directly to hopefully get some feedback as we are now being ignored even after escalating the estate two levels of management. Kind regards Brettt