VT
Vivienne T
1 reviews | Active since Apr 2023
20 Apr 2023, 10:54
Standard Trust Deceased estates are the absolute pits.
My mom passed away just short of three years now. A simple estate, purely cash in bank. Standard Trust are THE absolute worst. No communication unless I fire off emails. We had to assist with the tax filings on SARS. We had to assist with contact details regarding details for a deceased beneficiary. To crown it all, I speak to the attorneys handling that estate, they're already almost ready to wrap up even though that person died not even ONE year ago. I'm definitely removing my Will from them, their incompetence is mind boggling.
Helpful (0)
Replies (1)0
Replies (1)Standard Bank's replyOfficial
20 Apr 2023, 10:57Good day Vivienne Thomas
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you.
Kindest regards, Standard Bank Hello Peter Team ***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you.
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's reply20 Apr 2023, 10:57
Official
Good day Vivienne Thomas
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you.
Kindest regards, Standard Bank Hello Peter Team ***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you.
Kindest regards, Standard Bank Hello Peter Team ***
