JN
Judith N

1 reviews | Active since Dec 2017

16 Apr 2021, 12:37

Standard Trust Beneficiary Care Divistion

After sharing my frustrating experience on HelloPeter I am pleased to report that a very diligent young man called Clint Peterson contacted me and went out of his way to escalate my issue and ensure that I was assisted. I received a call from the head of Standard Trust himself Mr Muhammad Jogee who made me feel important and cared about and he even asked about my child's well being. Well done to these two gentlemen and everyone else involved in attending to my problem. There is hope after all for Standard Trust and I hope in future Trust beneficiaries don't have to resort this to be heard :)

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Replies (1)
Standard Bank
Standard Bank's reply17 Apr 2021, 01:23
Official
 
Hello Judith
 
Thank you for your posting. 
 
It is always pleasing to receive such complimentary remarks regarding the excellent service provided, your positive feedback is appreciated. 
 
We are delighted to hear of your wonderful experience. 
 
Kind regards 
 
Complaint Resolution Centre
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