HT
Hilary T
1 reviews | Active since Oct 2021
10 Oct 2021, 17:19
Standard Trust and Estates
RIV BLACK : ***: My brother passed away on 28 December 2018 and I have had numerous dealings with Standard Trust everybody that I have dealt with has either resigned or been fired. My last contact was in April 2021 where I was informed that the Liquidation statement is going to be approved. I have sent emails and left numerous messages for Danie du Toit the Manager but to no avail. I need to know the status of the claim it is a small estate and it has nearly been 3 years. When I try to phone I am informed that “due to the high call volumes…”
Helpful (0)
Replies (1)0
Replies (1)
Standard Bank's replyOfficial
11 Oct 2021, 00:30Hello Hilary
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply11 Oct 2021, 00:30
Official
Hello Hilary
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***