Standard Trust a disgrace after trying to get hold of the department for 3 days consecutively

I have sent emails, tried calling, leaving voice messages , leaving messages with the switchboard operator, escalated via email to Standard Bank complaints At Complaint.resolutioncentre@standard bank.co.za, but it seems as if Standard Trust Kingsmead Durban has disappeared off the face of the earth. After three solid days of trying to get hold of the department, I am left depleted. I have had no response to my queries/complaints from anyone representing Standard Trust . I will never leave my will for Standard Trust to try and conclude, it would be heartbreaking for my children to know that they simply don’t care. Sorry Standard Trust , my Dad believed in you, right now , he would be turning in his grave if he just knew how much you don’t care.