JB
Joey B

1 reviews | Active since Dec 2020

04 Dec 2020, 21:35

Standard the worst.

Standard is the worst bank . I ordered something on take alot, take alot declined but the money still went off. After that they said it would take 30 business days to get back in my account. The after that I returned toe the bank and they said the money never went off and the transactions is all out the blue deleted. I would recommended Standard bank to nobody on earth. They also deleted my reference number!!!!!

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Replies (2)
Standard Bank
Standard Bank's reply05 Dec 2020, 02:54
Official
 Hello Joey
 Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards  Complaint Resolution Centre
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Standard Bank
Standard Bank's reply17 Dec 2020, 14:43
Official
Good day Joey, 

Please accept our sincere apologies for the breakdown in service experienced and for the delay in responding to you.

Kindly note that an email requesting for further details has been sent to you, we await your response.

Kind regards 
Complaint Resolution Centre