1 reviews | Active since Sept 2016

11 Jan 2019, 17:31

STANDARD: SUB STANDARD BANK

SUB-Standard Bank change the rules and don't tell their customers. They have no comprehension (Not surprising if you are an accountant with the requisite small brain). The CHANGE THE PASSWORD rules, CHANGE THE LOGIN rules and then when you can't use your Internet Banking any more, they rub their dirty little C.A. hands together and say: "More interest for us to score". "***** the customer.... let's build another multi billion rand HQ with the poor peoples money! I bank regularly with 5 other banks in SA and in Europe. I have NEVER SEEN SUCH INCOMPETENCE as I have experienced with Standard. NEVER! Standard, THEY ARE NOT. VERY SUB- STANDARD.

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Replies (2)
Standard Bank
Standard Bank's reply12 Jan 2019, 04:21
Official
 Thank you for posting your comments.  Your matter was escalated accordingly.  We will revert to you as soon as possible.  Kind regards  Clint Chetty Complaint Resolution Centre
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Standard Bank
Standard Bank's reply14 Jan 2019, 14:09
Official
Dear  Rene Paul 

Thank you once again for posting your comments.

I refer to our email correspondence with each other where you confirmed that your have resolved the matter already.

Kind regards

Clint Petersen'
Complaint Resolution Centre
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