TM
Tatenda M
1 reviews | Active since Aug 2021
10 Aug 2021, 10:25
Standard stole my money
I have been using Standard Bank for about 8 months now and recently I received a payment from my employer then Standard Bank blocked my account without any valid explanation I went in the branch they said they are suspecting ***** so I should submit POP and an affidavit, I did that then they told me the account is already closed the ***** department will call well this is now the second month and still haven't received a call from them going back to the branch is useless because I'm not getting any answers. Did Standard Bank ***** my money because there is no explanation on why they closed the account or where the money went.
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Replies (1)Standard Bank's replyOfficial
10 Aug 2021, 14:59Good day Tatenda
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards Complaint Resolution Centre******
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards Complaint Resolution Centre******
Standard Bank's reply10 Aug 2021, 14:59
Official
Good day Tatenda
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards Complaint Resolution Centre******
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards Complaint Resolution Centre******
