TS
Tyrone S

1 reviews | Active since Jan 2016

22 Apr 2016, 17:46

STANDARD ******IES

On the 9th April 2016 the blame in my account was R1191.55. On Sunday the 10th April 2016 I purchased 2 items at Executive Pawn for R300. The R300 was deducted from the R1191.55 and I'm assuming a bank fee was charged and that left me with R870.50. Thereafter purchases were made and amounts was minused. I was fully aware of the amount on my account and I would not be able to spend money that wasn't there. On Monday the 18th April R300 was deposited into my account for company use and to my suprise my beloved bank whom I'm supposed to trust deducted he full amount. I had this issue with Standard bank in January this year and I was promised it wouldn't happen again but of course that was a lie. I assure you I will close my account and do all in my power to publicise this ****************. A consultant has been in contact with me already but has not sorted out my issue or refunded me - in fact your consultant just went silent.

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Replies (1)
Standard Bank
Standard Bank's reply25 Apr 2016, 07:54
Official
Thank you for your posting and allowing us an opportunity to investigate your complaint. This matter will be assigned to a resolution specialist who will contact you to resolve your complaint. Kind regards Complaint Resolution Centre *** *** (fax) ***