DS
Denzil S

1 reviews | Active since Mar 2009

21 Jan 2016, 12:00

Standard Private Banking cannot deliver same day

Standard Bank Card Division cannot instruct their courier company CCD to deliver a bank card same day. The card is already with the courier company. Private Banking for what?<br> <br> I need to pay for my child's activities at school. I cannot access internet banking because I need the card. Standard Bank and CCD is preventing me from enrolling my child for netball which starts on Saturday morning. Really disappointed with Private Banking. I bet FNB would have given me my card yesterday already even if I was not a Private Banking client.

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Replies (1)
Standard Bank
Standard Bank's reply22 Jan 2016, 08:15
Official
Hello dman155,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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