AZ
Adriaan Z

1 reviews | Active since Feb 2020

28 Feb 2020, 19:29

Standard (poor) Bank hampering small businesses growth

Standard bank first removed all my personal money (not borrowed) from my business account (small business) and then closed / froze my account. Without even one notification that they have a problem. When I started enquiring it turned out it was because they wanted a proof of address. I can understand that they need it, but I don't understand them doing all this without proper notification or communication. I could not pay my employees their February salaries. How do I explain that to their children?

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Replies (1)
Standard Bank
Standard Bank's reply02 Mar 2020, 12:06
Official
Hello Adriaan
 
Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  

We apologize for the inconvenience and undue frustration, this has caused.  

We greatly appreciate your continued support 

Kind regards 

Complaint Resolution Centre

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