PJ
Pakama J
1 reviews | Active since Mar 2013
09 Nov 2021, 07:44
Standard Online share trading
I have been trying to close my account with standard online share trading for the past five months. All they do is keep on debiting their monthly fee of R110. I called in and was advised of the procedures of closing the account. My last attempt, I even received an acknowledgment of receipt of my email and that one of their consultant will contact me. Still waiting.
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Standard Bank's replyOfficial
09 Nov 2021, 08:16Dear Pakama J
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Standard Bank's reply09 Nov 2021, 08:16
Official
Dear Pakama J
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** ***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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