FC
Fransmich C

1 reviews | Active since Apr 2013

03 Feb 2021, 12:51

Standard Online Internet Banking a waste of Time

Tried to make a small International Payment with my Internet Banking and all I got was some stupid error message about FICA?? Contacted Standard Bank and got the normal passing the bucket routine! No one really knew how to sort this out and in the end I had to go to the bank to do this International Transfer of a very small amount! Pathetic! Standard Bank processes and service still stuck in the 60s. Standard Bank a true reflection of the situation in the country. Think twice before opening an account at Standard Bank!

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Replies (1)
Standard Bank
Standard Bank's reply03 Feb 2021, 23:39
Official
Hello 
  
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards, 
Complaint Resolution Centre
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