HV
Hanco V

1 reviews | Active since Nov 2023

13 Jan 2024, 14:15

Standard on the downfall

Standard Bank Stopped my account and is refusing to give me answers. Whether emailing or calling im not getting any responses. It is driving me mad not knowing what is going on.

0
Replies (3)
Standard Bank
Standard Bank's reply13 Jan 2024, 14:21
Official
Dear Hanco, 

Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
***
HV
Hanco V's update15 Jan 2024, 00:33
Reviewer Update
So basically in this reply it is stated that they want to five best service and take care of me yet I still havent recieved a single email or phone call responding to the issue. Lovely service this. I would have dropped rating even lower now if I could...
Standard Bank
Standard Bank's reply15 Jan 2024, 07:07
Official
Hi Hanco

We apologise for the delay getting back to you. We will follow up and provide feedback.

We will be taking a closer a look and will get back to you shortly. 

Kindest regards, Standard Bank Hello Peter Team ***