1 reviews | Active since Mar 2009
Standard Nonsense
<p>Been battling for ages to sort out my smartphone app logon. It did work but suddenly stopped. When I call for assistance, firstly the number given is wrong and then I get useless and frustrating advice, totally unrelated to the issue. I actually recorded the call it was so ridiculous. Now I've been locked out of online banking. I know my password was correct because I could log in on the internet whilst talking to support, but not on my app! Tricott tried to forward my call when I asked his name but the call came back to hi It's all recorded</p>
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I received an email saying things would be resolved by 22 Feb. Nothing is resolved at all! I can't access my banking profile AT ALL. It's a complete disaster and there is definitely no-one (with any level of authority) actually assisting me.
I received an email saying things would be resolved by 22 Feb. Nothing is resolved at all! I can't access my banking profile AT ALL. It's a complete disaster and there is definitely no-one (with any level of authority) actually assisting me.
Still no progress. I wated 90 minutes in the bank as well. Please resolve!
Still no progress. I wated 90 minutes in the bank as well. Please resolve!