LL
Louis L

1 reviews | Active since Jun 2010

19 Nov 2019, 17:04

Standard NO Trust

I posted a complaint a week ago after months of struggling with Standard Trust in Cape Town. I received an email and telephone call to say that I will get comprehensive feedback at the end of LAST WEEK. Nothing, once again. I then emailed the person who contacted me only to get an “Out of Office” for this week. I forwarded my email to the manager of Standard Trust in Cape Town this morning and..... NOTHING. What do you do if a company just blatantly ignores you??!! I am not interested in excuses or apologies. Gauging from the other complaints about Standard Trust and especially their Cape Town regional office, it really is a question of we will take your money but after that, we couldn’t care less. No response. No service. No answers. No solutions. No finalisation. You should be called Standard No Trust.

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Replies (1)
Standard Bank
Standard Bank's reply20 Nov 2019, 05:09
Official
 Hello Louis
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards  Complaint Resolution Centre
 ********** ********** (fax)
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