Standard must now be the worst bank in SA

A year or two or three ago I tried to apply fora prestige account at Standard bank. It was refused, and the reason given that my ID was sten according to YOUR records. After explaining, complaining, fighting and complaints via e mail and hellopeter.com (that My ID HAVE NEVER BEEN ******, but just changed to the new smart card ID, and after long waiting periods with no response and again more complaining on hellopeter.com the information about the "****** ID" was rectified and at long last the prestige account was opened

In the mean time I found that this prestige account was very expensive and the bank fees were excessive so I asked last year that this prestige account be cancelled and only a savings account opened in it's place. They canceled thw prestige account and I was told there is a problem opening the savings account, I must return later.

In the mean time I took my ID (that has a problem according to STANDARD BANK), to Capitec and opened a credit card with them, and also to Nedbank for vehicle finance, both approved without any storie about an ID problem.

Today... I tried to open a saving account online at Standard bank. I was rejected and referred to the branch. After spending 45 min in a queue during my lunch time I got to a consultant who tried to help me and open a MyMo saving account... After completing everything I was told my application for a MY MO saving account was rejected because my ID had been reported ******.

I am still in possession of my old ID book which I got 20 years or more ago. I am also in possession of the new smart card ID I got two years ago.

Never reported my ID as ******.

Now I need answers and acceptable explanations.... Why is my application rejected?

I didn't want a reply of we are looking at your complaint and take it serious bla bla bla because that was already done two/three years ago.

What is the problem and WHY has standard bank blocked me, with an excuse as poor as your ID was ******???????