JS
Johan S
1 reviews | Active since Jul 2021
31 Oct 2022, 17:06
Standard MasterCard the Master of Card charges
Standard Bank MasterCard is the master of card charges. Do not ever think that the R20.00 card fee and the R40.00 service fee buys you anything. Try and work out how much R60.00 per month times their number of card holders comes to and then amaze yourself at the amount of service you get for that. I have been charged R17.00 with an obscure reference namely "Microsoft". Intrigued, I asked what that is about? It took them half a week to infirm me that it will cost me a further R44.00 to find out who charged me R17.00 . This is as scaly as money laundering, and it is by a Bank?!
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Replies (1)Standard Bank's replyOfficial
31 Oct 2022, 17:17Hi Johan
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply31 Oct 2022, 17:17
Official
Hi Johan
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
