PP
Philip P

1 reviews | Active since Nov 2014

31 Mar 2015, 12:11

Standard mails to clients but no resolution !!

They are sending me sms's regarding a product I do not have and now want me to visit a branch to have it removed.<br> Totally useless. Seems they have robots working there. Any query gets answered by a e-mail telling clients to visit a branch. They do not read the content as the answer says I must visit the branch to remove my e-mail address when I am talking about a sms.<br> Well that's it. I will be visiting the branch to close my account and investment.<br> This has been and unhappy ongoing saga over a few months relating to various problems I have had with Standard Bank.<br> <br> eish!!!<br> <br>

0
Replies (1)
Standard Bank
Standard Bank's reply02 Apr 2015, 15:31
Official
Hello philipphitidis,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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