PP
Philip P
1 reviews | Active since Nov 2014
31 Mar 2015, 12:11
Standard mails to clients but no resolution !!
They are sending me sms's regarding a product I do not have and now want me to visit a branch to have it removed.<br> Totally useless. Seems they have robots working there. Any query gets answered by a e-mail telling clients to visit a branch. They do not read the content as the answer says I must visit the branch to remove my e-mail address when I am talking about a sms.<br> Well that's it. I will be visiting the branch to close my account and investment.<br> This has been and unhappy ongoing saga over a few months relating to various problems I have had with Standard Bank.<br> <br> eish!!!<br> <br>
Helpful (0)
Replies (1)0
Replies (1)Standard Bank's replyOfficial
02 Apr 2015, 15:31Hello philipphitidis,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply02 Apr 2015, 15:31
Official
Hello philipphitidis,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
