Standard is too high, should be SubparBank.

I have been trying to get someone to assist me with making a payment to a foreign bank account since Friday. After hours and hours on the line (calling from Vietnam), I was transferred from person to person and department to department... Eventually I was told to contact my \business banker\", but they could not provide a branch number, as I had to go through the switchboard or something. So back to the call center, again I tried to reach her, after emailing her and just no answer... Eventually Monday, five emails and three Tweets later, my business banker gets back to me, giving me another call center number, she did not enquire anything about my situation or if she could help, I really thought it is a late April fools joke. I informed her that I had called that exact number and that I had pressed one, as she suggested and that from there I was told to contact her. The whole ordeal is a nightmare and I don't think any institutions should treat their clients as imbeciles. Only option I have left now is to transfer money from my Standard Bank account to my FNB account and then do the payment from there and I will be sure to transfer all my business as soon as I am back in SA."