Standard is poor

Tried to open an Access Bond 3 months ago.

I was sent from pillar to post. Eventually, when I had enough, I complained to my Prestige Banker (Suraya Bridgelal) who finally agreed to help me (it felt so nice to finally get some help from a Prestige Banker).

She opened the Access Bond and told me I needed to wait 3 months before I could access the excess funds. I waited the 3 months and lo and behold sweet f-all is accessible. 3 months of excess funds been transferred and i cannot access it.

Whats better? My Prestige Banker tells me to call the home loans call centre. Because why else do i pay prestige banking fees? Yes, i'd love to call the call centre and join the queue behind every other std bank client.

Even better, my prestige banker works from home. So if i want to call her i have to call a call centre who will transfer my call to her...

Standard Bank - cut the ****!

Stop selling people the wonder of Prestige Banking, because it only wastes time.

ANYTHING i want from Suraya, she either sends me into a branch or directs me to a call centre. Why the f*** do i pay prestige banking fees?

From getting my bond in December to now, it has been an absolute nightmare dealing with Std Bank.

Suraya promised i would not be debited for insurance on my house, yet the insurance debit went off...

Suraya sent me into a branch to open an Access Bond, only for the branch to send me to a call centre as agents "work from home".

Standard bank has been the biggest waste of money and time i have ever come across.