1 reviews | Active since Sept 2013
Standard is giving me a raw deal
Back in 2012/2013 my identity was ****** and somebody purchased 2 cars using my name. They bought them **********ly through ABSA Vehicle Finance. ABSA then listed me in their bad books until they proved beyond any reasonable doubt that it wasn't me and they cleared me of any wrongdoing.<br> <br> Now, standard bank which is the banking institution I bank with, it appears has listed me as a *********. This, I discovered when I went to one of their branches.<br> <br> I then asked a Customer Service Consultant to lodge a dispute on my behalf with their ***** Department, she gladly did and that was last year in Oct/Nov and I'm still waiting to this very day.<br> <br> Can somebody from St Bank come out in the open and explain to me what's really going on, why my name is still there? and why are they not taking their loyal customers seriously because I feel so much betrayed, disappointed and fatigued by all of these.<br> <br>
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
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Complaint Resolution Centre
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Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
