Standard insure useless- burst water pipe 8+days

It is over a week, two phone calls later and standbank have still not sent a plumber to fix a burst WATER PIPE. if these idiots released that the longer they leave water running through my house, the more damage it is going to cost them then they would get their act together sooner. <br> <br> I have an internal tap that i can close in my complex property and hence i have to walk outside the main gate to switch off the water each day twice a day. Toilets need water, showers need water, dishes need water and my 6 month only baby NEEDS WATER. So you tell me why the hell it isnt a priority to get a plumber out to my house.<br> <br> your contractors are bladdly useless as well. I have been paying my insurance for years and i expect better from you. <br> <br> My wooden vanity basin is now warped. my cupboards are soaked full of water since i have a walk in bathroom. I have 10 towels holding the water back. All i have to say is that i a ****ed off and I will make sure you guys pay for all the incompetence you have put my family through.