Standard Insurance lack of service

<p>My claim was rejected and I was sent a rejection letter by Refilwe with the wrong date in it. She wrote "18 June" instead of "18 July". One would think that changing 2 letters in a document would be quick, but it took me 2 calls (one at 8am and another 1t 16h30) plus an email to get a letter back. No apology and no reason for the delay was give. Pathetic!!</p> <p>I do hope never to deal with Refilwe and your Insurance company again. Its always a pain!</p>