CD
Cornelius D

1 reviews | Active since Nov 2023

10 Nov 2023, 10:24

Standard ******* in the Bank

In 2011 I took out a home loan with Standard bank which I settled in February of 2019. Standard bank failed to provide me with the settlement value so I paid the account balance which left me with about R10K. I then asked to keep the HL account open and only have the service fee charged. The smart forks at bank continued to charge the account interest on a paid up loan. Not satisfied with their artistic ******** mastery, they had me insure a risk that was not a risk to them any more now that I paid off their risk. By August 2019 the available funds on the HL we depleted and they kept charging interest and insurance until I owed them enough to transfer my account to their legal agencies. On the 3rd of November I tried to get my title deed, my account statement from 2019 and my R10K back, lodged service requests which were never honoured. Standard bank parades in black suits and ties protected by a system that should have them in orange. Gruntled client, Cornelius Dolo

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Replies (1)
Standard Bank
Standard Bank's reply10 Nov 2023, 10:26
Official
Hi Cornelius

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

Our team will be in touch.

Kindest regards, Standard Bank Hello Peter Team***