RD
Riona D
1 reviews | Active since Dec 2013
02 Apr 2024, 19:20
Standard homeloan did not decrease for 20 years by a cent with no skipped payments, do not take a homeloan with standard bank they are robbing people
This is in regards with my Standard Bank Homeloan ,i have taken R300 000 in 2004 ,its been 20 years and my homeloan balance is R311 000 bare in mind i have never skipped payment, i have been calling the homeloan department and they refuse to give me answers as to why my homeloan is not decreasing, i asked for a statement and they don't want to give me one, i need answers ASAP, I also asked how long more i have left to pay they refuse to give me the terms , i need help asap
Helpful (0)
Replies (6)0
Replies (6)
Standard Bank's replyOfficial
02 Apr 2024, 19:27Hi Riona
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply02 Apr 2024, 19:27
Official
Hi Riona
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's replyOfficial
09 Apr 2024, 16:21Hi Riona
Thank you for taking our call. As per our telephone conservation our team is currently still busy with the matter, and we will provide feedback once received. We apologies for the delay.
In the meantime, we will be closing the matter on our side, but we are available to you should you need assistance. Kindest regards, Standard Bank Social Media Team***
Thank you for taking our call. As per our telephone conservation our team is currently still busy with the matter, and we will provide feedback once received. We apologies for the delay.
In the meantime, we will be closing the matter on our side, but we are available to you should you need assistance. Kindest regards, Standard Bank Social Media Team***
Standard Bank's reply09 Apr 2024, 16:21
Official
Hi Riona
Thank you for taking our call. As per our telephone conservation our team is currently still busy with the matter, and we will provide feedback once received. We apologies for the delay.
In the meantime, we will be closing the matter on our side, but we are available to you should you need assistance. Kindest regards, Standard Bank Social Media Team***
Thank you for taking our call. As per our telephone conservation our team is currently still busy with the matter, and we will provide feedback once received. We apologies for the delay.
In the meantime, we will be closing the matter on our side, but we are available to you should you need assistance. Kindest regards, Standard Bank Social Media Team***
RD
Riona D's updateReviewer Update
09 Apr 2024, 19:10This file must not be closed because we are not satisfied with rge response given
RD
Riona D's update09 Apr 2024, 19:10
Reviewer Update
This file must not be closed because we are not satisfied with rge response given
Standard Bank's replyOfficial
10 Apr 2024, 07:13Dear Riona
Thank you for alerting us to this.
We will follow up with our team.
We will be in touch.
Kindest regards, Standard Bank Social Media Team***
Thank you for alerting us to this.
We will follow up with our team.
We will be in touch.
Kindest regards, Standard Bank Social Media Team***
Standard Bank's reply10 Apr 2024, 07:13
Official
Dear Riona
Thank you for alerting us to this.
We will follow up with our team.
We will be in touch.
Kindest regards, Standard Bank Social Media Team***
Thank you for alerting us to this.
We will follow up with our team.
We will be in touch.
Kindest regards, Standard Bank Social Media Team***
RD
Riona D's updateReviewer Update
12 Apr 2024, 11:56I am still awaiting for the response
RD
Riona D's update12 Apr 2024, 11:56
Reviewer Update
I am still awaiting for the response
Standard Bank's replyOfficial
12 Apr 2024, 12:09Good day Riona
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply12 Apr 2024, 12:09
Official
Good day Riona
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***