KY
Kabir Y
1 reviews | Active since Jun 2021
19 Apr 2022, 13:22
Standard ***** department is useless
Since January their ***** department blocked my account, no notification and I have been calling them they say they will get back to me but nobody is reaching out and they continue to deduct money from my account.
Their ***** department is completely useless, these guys will leave your call on hold for hours and instead of them to get back to you they still won’t .
It’s like their primary purpose is to pick your call and leave it on hold to generate profit for the network providers.
It’s really annoying
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
21 Apr 2022, 09:59Hi Kabir. Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
Please be advised we will need the following information sent to us via private message for us to assist.
-Reference number-ID number
We patiently await your response.
Kind regards.
Standard Bank Help Centre
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
Please be advised we will need the following information sent to us via private message for us to assist.
-Reference number-ID number
We patiently await your response.
Kind regards.
Standard Bank Help Centre
***
Standard Bank's reply21 Apr 2022, 09:59
Official
Hi Kabir. Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
Please be advised we will need the following information sent to us via private message for us to assist.
-Reference number-ID number
We patiently await your response.
Kind regards.
Standard Bank Help Centre
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
Please be advised we will need the following information sent to us via private message for us to assist.
-Reference number-ID number
We patiently await your response.
Kind regards.
Standard Bank Help Centre
***
Standard Bank's replyOfficial
28 Apr 2022, 08:41Hi Kabir.
We're still waiting for your details so we able to assist.
Your most urgent response will be greatly appreciated. Kind Regards
Standard Bank Help Centre
***
We're still waiting for your details so we able to assist.
Your most urgent response will be greatly appreciated. Kind Regards
Standard Bank Help Centre
***
Standard Bank's reply28 Apr 2022, 08:41
Official
Hi Kabir.
We're still waiting for your details so we able to assist.
Your most urgent response will be greatly appreciated. Kind Regards
Standard Bank Help Centre
***
We're still waiting for your details so we able to assist.
Your most urgent response will be greatly appreciated. Kind Regards
Standard Bank Help Centre
***