AS
Antoinette S
1 reviews | Active since Mar 2021
04 Feb 2022, 09:48
Standard doesn't debit my account unless I do an EFT.
I took a vehicle finance with standard bank but they haven't debited my account unless if I do an EFT so that I don't get listed as a bad payer. I have been calling them for 2 months so they can resolve this issue but no one is prepared to give me any answers regarding this. Can standard please step up and resolve this before I get blacklisted for being a bad payer due to your system error.
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
09 Feb 2022, 07:59Hello Antoinette
Thank you for posting your comments.
We sincerely apologise for the inconvenience caused. We will look into your matter and revert to you as soon as possible.
Kind regards Standard Bank Help Centre
***
Thank you for posting your comments.
We sincerely apologise for the inconvenience caused. We will look into your matter and revert to you as soon as possible.
Kind regards Standard Bank Help Centre
***
Standard Bank's reply09 Feb 2022, 07:59
Official
Hello Antoinette
Thank you for posting your comments.
We sincerely apologise for the inconvenience caused. We will look into your matter and revert to you as soon as possible.
Kind regards Standard Bank Help Centre
***
Thank you for posting your comments.
We sincerely apologise for the inconvenience caused. We will look into your matter and revert to you as soon as possible.
Kind regards Standard Bank Help Centre
***
AS
Antoinette S's updateReviewer Update
27 Mar 2022, 23:00Standard bank I'm still waiting for someone to look into my matter and revert back to me meanwhile I'm still having the same problem.
AS
Antoinette S's update27 Mar 2022, 23:00
Reviewer Update
Standard bank I'm still waiting for someone to look into my matter and revert back to me meanwhile I'm still having the same problem.
Standard Bank's replyOfficial
26 Apr 2022, 16:49Hello Antoinette
As per our telephonic conversation we will escalate this matter to our VAF Leadership team.
We will come back to you with feedback as soon as we have received same.
We apologize for the inconvenience and undue frustration, this has caused
We greatly appreciate your continued support.
Kind regards
Standard Bank Help Centre
***
As per our telephonic conversation we will escalate this matter to our VAF Leadership team.
We will come back to you with feedback as soon as we have received same.
We apologize for the inconvenience and undue frustration, this has caused
We greatly appreciate your continued support.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply26 Apr 2022, 16:49
Official
Hello Antoinette
As per our telephonic conversation we will escalate this matter to our VAF Leadership team.
We will come back to you with feedback as soon as we have received same.
We apologize for the inconvenience and undue frustration, this has caused
We greatly appreciate your continued support.
Kind regards
Standard Bank Help Centre
***
As per our telephonic conversation we will escalate this matter to our VAF Leadership team.
We will come back to you with feedback as soon as we have received same.
We apologize for the inconvenience and undue frustration, this has caused
We greatly appreciate your continued support.
Kind regards
Standard Bank Help Centre
***
AS
Antoinette S's updateReviewer Update
05 Jul 2022, 21:53It’s been 5 months now and I’m still waiting for std bank to resolve the matter . I might as well forget about this mistake ever being fixed and continue with the eft until I finish the car .
Am really disappointed.
Am really disappointed.
AS
Antoinette S's update05 Jul 2022, 21:53
Reviewer Update
It’s been 5 months now and I’m still waiting for std bank to resolve the matter . I might as well forget about this mistake ever being fixed and continue with the eft until I finish the car .
Am really disappointed.
Am really disappointed.