Standard = Dept of Home Affairs

Went to Standards Woodhill Boulevard branch to collect a new ATM card. It's obvious when you look at the branches and ATM's that Standard have closed down that its priority is shareholders and not its customers. After sitting for over 20 minutes in a queue that was moving at a snails pace I gave up. How can Standard Bank operate a card renewal system that forces its clients to go to its dysfunctional branch system?