AG
Aveshan G

1 reviews | Active since Aug 2016

02 Jul 2024, 10:07

Standard Customer Service Woes- The one constant

You never make it easy for your customers. It is always a struggle to get assistance. No one responds to emails nor are your call center agents willing to assist. All i want is a settlement letter and account details to pay off the student loan. Why are you making this process so difficult???

0
Replies (1)
Standard Bank
Standard Bank's reply02 Jul 2024, 10:11
Official
Dear Aveshan

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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