MS
Melissa S

1 reviews | Active since Jan 2019

18 Feb 2019, 14:27

Standard constant hounding

ONe missed payment and standard bank keeps calling me every single day and harassing me like im a ********.the guy still tells me they will keep calling.i know i have to pay extra to get it up to date .why do they have to call you six times a day everyday.i really regret ever opening a ccount with standard bank.they have no way of dealing with clients.

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Replies (2)
Standard Bank
Standard Bank's reply19 Feb 2019, 01:15
Official
 Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:  -          Email: ***    We apologize for the inconvenience and undue frustration, this has caused.  We greatly appreciate your continued support   Kind regards  Niyaaz Jardine  Complaint Resolution Centre
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Standard Bank
Standard Bank's reply21 Feb 2019, 13:23
Official
Dear  Melissa Suliman 
Thank you for posting your comments. 

Emails was sent to you requesting further details, to date no response received.  Should your matter still not be resolved, please revert directly to me.
Kind regards 

Clint Petersen
Complaint Resolution Centre
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