CS
Connie S

1 reviews | Active since Dec 2023

18 Jan 2024, 11:36

Standard *********

Most horrible customer care experienced. They keep debiting my account for payment on a credit card, which i dont have....The account was closed years ago. Multiple emails to Standardbank enquiring about this, and they don't resolve the issue. I am fed up with them taking money...and more money.

0
Replies (1)
Standard Bank
Standard Bank's reply18 Jan 2024, 12:16
Official
Dear Connie, 

Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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