STANDARD BLANK

To our biggest regret, we took out a study loan for our son through standard bank in 2021. Since the start its been an absolute nightmare! Dont think you can go into the bank to sort it out as everytime there is a different bank manager and at that point he or she is either on lunch, tea or "back on monday".

The incompetence and dont care attitude is staggering. One month they deduct interest, next two months they dont and so on. Then you get a call that youve been handed over for non payment. Then the dates are wrong, then the terms are wrong, then theres a defaulted payment, then it was a mistake and all payments are up to date and so we carry on months after month, year after year!

Dont think you can phone in and speak to a competent call centre agent as whatever document they request to sort out the matter goes missing everytime so back to square one - everytime... The one does not know and understand what the next one is doing and after numerous attempts to sort out this ****up from standard bank`s side, my son - the still studying student - now gets rude, and threatening calls from standard bank`s call centre agent because he is not paying his loan back (HE IS STILL STUDYING!!!!). Ive asked for the call centre people involved in these threatening calls to my son and these ***ards ignore my requests.

Every second article these days are about "standard bank wins this award and that award" HAHAHAHA! Ever heard of "matchfixing"? How pathetic! Im not the only one that thinks standard bank is the WORST BANK out there and they are proving day by day why so many people absolutely HATE this bank.

Im still waiting for ONE competent "bank manager" to skip their teatime/lunch/long weekend and get this sorted out but its not happening.

Avoid this pathetic bank at all times and do not allow any of these *********** idiots anywhere near your money!