STANDARD BANK,....WORST, SLOWEST, BACKWARD, APPALING

as a long time client of standard bank, I am utterly disgusted and extremely annoyed at the level of service and at the attitudes of their call centre agents.

since the 10th of December 2018, i have been experiencing issues with their merchant machines, i have lost sales of a calculated R58,610.00 due to their machines not working. as i writes this review, the machines are still not working. i have called standard bank merchant services no less than 20 times (if not more) and all they do is send a technician who fails to solves the problem. The technician blames the service agents and vice versa. they just keep passing the buck. as such my monies on the very few sales that did go through are not even banked as yet as their machines are on holiday. it seems the entire standard bank merchant division is on a working holiday. i am utterly infuriated as this is one of the busiest periods for this **** to happen. And then standard bank is amongst the most expensive merchant solution. (or merchant frustration). i absolutely am disgusted with standard bank. i will be moving my 9 business's and 37 staff, family and personal acccounts to FNB who has already opened my major accounts over the phone. truly am disgusted! even after writing a letter to standard bank we have received no repsonse! and now watch standard bank either ignore this review or give me a **** computer generated auto reply. i am the 8th generation signing on these accounts back when standard bank was ABC bank. well i guess my loyalty and business is not important. sad. STANDARD BANK,whats your next??? MINE IS FNB... i am tired of moving backwards..