Standard Bank.....sly & mean spirited to its clients

I hope many readers here note this selfish and mean spirited "*****th" penalty fee of Standard Bank and should look at Capitec for better relations

I have been a client of Standard Bank since 1989

Hardly ever go into a branch and do all my queries online

So to my disgust, I see 2 debits of R8.50 for two attempts to withdraw R100.00 at Pic n Pay on my seldom used saving card

Question .....

Surely one penalty is sufficient?

But why R8.50 and why twice, even though I requested a second swipe to be sure?

Say if I was an elderly person, none the wiser on a meager income? And Standard Bank ******s on the sly

Standard Bank is a pathetic and mean bank spirited. The kiosk should have had an electronic notice mention the declined & insufficient funds and the penalty fee noted