PN
Pieter N

1 reviews | Active since Dec 2017

20 Oct 2022, 19:52

Standard bank's zero customer service

I got vehicle finance through standard Bank however I have being trying to link my finance account on my banking up with no success for more than a year, I'm also not receiving any statements from them, very disappointed in Standard bank's customer service.

0
Replies (2)
Standard Bank
Standard Bank's reply21 Oct 2022, 06:48
Official
Good Morning Pieter

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

Kindly provide us with your account or id numbers in order for us to escalate your matter further. 

We apologize for the inconvenience and undue frustration, this has caused. 

We greatly appreciate your continued support. 

KInd Regards 
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply21 Oct 2022, 07:43
Official
Good Day 

Thank you so much for the details.

We have escalated your concerns to the relevant department and we will provide an update.

Kind Regards 
Standard Bank Hello Peter Team 
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