Standard Banks system is pathetic

<p>I have received a new Gold Credit card from Standard bank last year. At the time of application, I have requested for the amount due to be debited of my account as minimum amount due. Every month from that time, they have been debiting the maximum amount from my cheque account into the credit card. I called in February this year to change that debit amount to most minimum. The caller advised that it has been successfully changed. At the end of February, I saw a maximum amount get debited from my account and then reversed from Standard Bank. I did not question it as i beleive that that was teh process. At the beggining of March, I get a call from Standard Bank Credit Crad division advising me that I did not make payment and that I should do so. I told them, it is your problem that you debited the incorrect amount of my account and then reversed thereafter. They advised me, if it is fine for them to debit the minimum amiunt, i rep**** okay. At the end of March, I did see the most minimum amount get debited, which is okay. </p> <p>Today, I called in to have my credit limit increased on my credit card. After the whole process, it comes back with Standard Bank declining, due to a very high payment that was due. What is it????????? When they have debited the minimum amount already!!!! Their system sucks big time!!! now really considering changing banks!!!!</p>