Standard Banks Standards Have Dropped

I honestly feel let down by Standard Bank and that my best interests are not been looked after. At this stage I am looking at moving to another bank. So far these are the growing number of issues I'm facing: 1. Little to no response from emailed concerns, if you do get a response it's vague and often is not addressing the issue or query 2. No support with international transactions. 3. International transactions are so poorly structured, that I am becoming afraid to transfer. 4. Unauthorized DebiCheck mandate on my account (I cannot remove it - despite contacting the bank several times). I also have no idea what this is for, since I never app**** for it. 5. Was forced, out of my will, to have my face scanned into the app. Was told the scan would be removed (on the phone and email). Well that was a complete lie. 6. Get given partial or misleading about things to place policies in the banks favour. 7. They now want to monitor my calls for 'spam', which is a breach of my privacy. I have not accepted this so far on the app. But, I feel they will force this on me at some stage. 8. A ton of deductions for account fees, but no benefits at all.

This is just a summary of what I am having to put up with. I don't feel safe with Standard Bank any more. The fact there have been so many forced changes, without permission or notification, is alarming. The lack of support or response is sickening too. I am officially done.