MX
Mbali X
1 reviews | Active since Dec 2019
23 Feb 2026, 19:24
Standard Bank’s standard of service is quite poor hle
Standard Bank service can be quite a disappointment. I’ve been calling and have been sent from pillar to post and still did not get assisted. I wet as far as sending a mail on the 3rd of February to Mxolisi Tshabalala who assisted me previously however, also hit a dead end there , and there was no response….all this trouble for a mere statement on my bond account *wow*
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Standard Bank's replyOfficial
24 Feb 2026, 06:36Dear Mbali,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply24 Feb 2026, 06:36
Official
Dear Mbali,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***