1 reviews | Active since Dec 2012
Standard Bank's Service Sucks!
We are trying to set up the permissions manager to delegate tasks to key individuals in our organization. When we try to sign up we get a message “there is no business to sign up for”.
We have tried emailing our business banker on the 12th, 14th, 18th and 26th of July.
We received one very short response on the 14th with instructions that did not work and since then, nothing! We tried calling but keep getting shunted from one department to the other until the line drops.
We tried lodging a complaint and they would not take it. They tried connecting us with business banking. Again, the call was dropped by Standard bank.
Standard Bank talk a big talk in their advertising “How Can We Help You”… Please! When it comes down to it, they don’t care about their clients at all.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers in order for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Regards
Standard Bank Hello Peter Team
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We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers in order for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Regards
Standard Bank Hello Peter Team
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