NM
NATASSHA M
1 reviews | Active since Dec 2018
07 Dec 2018, 16:48
STANDARD BANKS ROBS CUSTOMER
I withdrew funds from my current account within a branch and was charged R495.35 for bank charges. I also requested that my revolving credit account be closed 3 years ago. It wasn't and now I'm charged R60.18. Standard Bank is robbing me. Surely, if you can go into a bank once a year, those costs are covered by your monthly service charges????
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Standard Bank's replyOfficial
08 Dec 2018, 05:07Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Niyaaz Jardine
Complaint Resolution Centre
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*** (fax)
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Standard Bank's reply08 Dec 2018, 05:07
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Niyaaz Jardine
Complaint Resolution Centre
***
*** (fax)
***